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SEO + Content Case Study

539% increase in registration

How DTC helped a small business achieve record growth in just eight months with a custom strategy for paid media ads.

The Client

US National Champion Chris DeJong and Big Ten finalist John Lonegran founded Big Blue Swim School in 2009, an innovative Chicago-based swimming school for children. With four locations and plans for dozens more, Big Blue boasts a unique three-to-one swimmer-to-instructor ratio, allowing children to quickly build swimming confidence with a roster of full-time instructors.

The Objective

Increase the number of subscribed swimmers through free trial sign-ups via online form completions and calls using paid search. The overarching goal for Big Blue was to convert the trials to recurring customers. Big Blue sees a high trial conversion rate with a solid lifetime customer value.

PPC Strategy

Use data to find Big Blue’s customers online

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    The Problem

  • With just one location to start, its local competition was fierce. Big Blue was competing against companies with entrenched and aggressive paid campaigns.

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    The Solution

  • DTC took a straightforward approach: Show Big Blue’s ads where its customers live online. While tactics and methods evolved as DTC analyzed campaign data and effectiveness, the core strategy did not. Launch, analyze, reiterate. They aimed to do more of worked well and less of what did not.

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Results

Due to the large increase in exposure during the fall and the attractiveness of the new promotional offer, the Big Blue team noted an exponential increase in conversions. The business notched a new all-time high of calls and online conversions in each month of the partnership, setting up Big Blue for record gains in the upcoming years.

539%

year-over-year increase in free trial sign-ups.

With Big Blue, strong marketing numbers are tangible. When DTC delivered an astonishing increase in conversions and on-site calls for free trial signups, and a 131% increase in on-site call tracking — Big Blue announced the business expansion of a new physical location in November.

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Lyndsey Maddox

Director of Business Development
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